FAQ Category

FAQ

  • Q After-Sales service

    A 1. Installation:Free installation and commissioning, travel expense is on foreign customer.(Including round ticket and accommodation cost) 2. Personnel training: Our engineers will give your employees free machine training when they come to your company to assemble the machines, and welcome to our factory to learn how to operate our machine
  • Q What is the warrantee period of the machine?

    A We can supply 1 year warranty for our machines, We can send engineer to customer place if big quality problem. We can provide internet or calling service at any time.
  • Q How about your delivery time?

    A Generally, it will take 35 working days after receiving your deposit payment. The specific delivery time depends on the items and the quantity of your order. Sometimes we have standard machines in stock.
  • Q How does your factory do regarding quality control?

    A We has been regard quality as the priority. We always attach great importance to quality controlling from the very beginning to the very end ,so our press can match all the CE and ISO standard also more strict standard.
  • Q What if I use this machine for the first time and know nothing of it ?

    A We will have our engineers teach you how to operate it,you can just inform us some details of the product you need then we can customize as your special order.
  • Q How to get an accurate quotation?

    A The customer should provide the related technical requirements, drawings, pictures, industrial voltage, planned output.

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CONTACT US

 : +86-0311-83953682
 : sales06@yppetro.com
: 1103Room,Aoyi Mansion,High-tech District,Shijiazhuang ,Hebei ,China
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